Soma prioritizes quality, transparency, and compliance in our sourcing and testing processes. While peptides do not fall under USP monograph standards for pharmaceuticals, our testing and quality control align with industry best practices, including USP 797 and 1079 where applicable.

• Each batch undergoes independent third-party testing, including both purity and quantity verification, and is issued a Certificate of Analysis (COA)
• Batch numbers are assigned to ensure full traceability across COAs and vial labeling
• Multiple vials are tested from each batch to confirm consistency
• Testing is conducted by an independent laboratory, separate from manufacturing, following cGMP (Current Good Manufacturing Practices) guidelines for quality assurance

At Soma, quality is never a question — it’s a promise. Our products are tested by independent labs that follow cGMP and ICH guidelines. While we partner with multiple labs based on specific needs, Chromate serves as our primary testing provider.

🟢 Potency

Every batch is tested to confirm it contains the right amount of active ingredient — within 10% of the intended dose — so you get exactly what you expect, every time.

🟢 Sterility

This test is to make sure our products are free of bacteria or harmful contaminants, following strict safety standards used in pharmacies nationwide (USP <797>).

🟢 Endotoxins

This test, alongside sterility testing, ensures our products are free from harmful bacterial toxins. Our peptides are tested for bacterial endotoxins and complies with USP <85> requirements.

🟢 pH Balance

This test confirms that our bacteriostatic solution contains 0.9% benzyl alcohol and maintains a sterile formulation, minimizing the risk of irritation or tissue damage.

Soma is not a 503A or 503B pharmacy. We are a research and wellness brand that partners with licensed providers and labs to offer high-quality peptides and related compounds. Our products are not manufactured by or dispensed through a traditional compounding pharmacy. Instead, they are intended for clinical research, physician-guided use, or wellness optimization — depending on the context and regulations governing their application. Here’s how we differ from traditional compounding pharmacies:

• Manufacturing & Testing – Unlike compounding pharmacies, which prepare patient-specific medications under 503A or batch-compound under 503B guidelines, our products are manufactured in commercial-grade facilities that follow stringent quality control measures, including HPLC, mass spectrometry, sterility, and endotoxin testing.
• Intended Use & Labeling – Compounded medications are intended for direct patient use under a prescription. Our peptides are not dispensed as prescription medications and are typically labeled as for research or investigational purposes, depending on the product category.
• Regulatory Oversight – Compounding pharmacies fall under FDA and state pharmacy board regulations, requiring adherence to USP <797> and <795> for sterile and non-sterile preparations. Our products are not compounded but instead fall within IRB-reviewed investigational frameworks, ensuring ethical oversight for research applications where applicable.
• Institutional Review Board (IRB) Involvement – Certain investigational products may be used in IRB-approved research settings, allowing for structured evaluation under clinical protocols. This differs significantly from a compounding pharmacy, which operates within patient-specific or office-use dispensing guidelines.

We prioritize transparency and product integrity, with all peptides undergoing third-party testing for purity and sterility. For any products that require prescription fulfillment through a 503A or 503B facility, we work with licensed practitioners and pharmacy partners as appropriate.

Investigational products may be used in IRB-approved research settings, allowing for structured evaluation under clinical protocols. This means you are using products that aren’t just high-quality, but are actively contributing to emerging data and clinical insights. 

Every product is manufactured to meet stringent quality and purity standards suitable for use in investigational research settings. While we’re not collecting data from every clinic, Soma Peptides are used in IRB-approved studies and investigator-initiated research, giving clinics and patients confidence in the quality and consistency of the materials.

We do not offer refunds for purchases made on our website. All sales are final, and we do not accept returns for refunds or store credit. If a refund is approved, a 10% restocking fee will be applied.

Please see alternative policy information for lost or damaged items.

Due to the nature of our products, we cannot accept returns. However, if you receive a damaged item, we may authorize a replacement.

To initiate the replacement process, please email care@somapeptides.com with the following details:

• Order Number
• Lot Number
• Image of the Damaged Item

Requests must be submitted within 3 days of receiving your order. Replacement items are subject to review and availability. If a replacement cannot be authorized, a credit of equal value may be applied to your account.

In the rare event that your order is lost during transit, please contact our customer support team as soon as possible to report the issue. We will work with our shipping carrier to locate the package or arrange for a replacement to be sent to you.

Shipping costs will be handled by our company or the courier, and you will not incur another shipping charge for a lost item.

We do not accept returns or exchanges for items that have been used, altered, or damaged due to misuse or improper handling.

Additionally, certain products may be ineligible for return or exchange due to hygiene or safety reasons, such as personal care items, perishable goods, or customized products. Please review the product description and specifications carefully before making your purchase.

If you have any questions or concerns regarding our refund and return policy, please contact care@somapeptides.com for assistance. We are committed to ensuring that you have a positive shopping experience with us.

We strive to fulfill orders placed before 12pm PT Monday-Friday on the same day. All orders are typically processed within 1 business day (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

The estimated delivery time varies depending on your location, selected shipping method, and any unforeseen circumstances such as weather delays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor the progress of your delivery.

Due to supply chain challenges, shipping times could be longer than usual.

Shipping rates are calculated based on factors such as destination, package weight, and selected shipping method. You can view the shipping rates for your order during the checkout process before making a purchase.

We may offer free shipping promotions for qualifying orders. Please refer to our website or promotional emails for more information about current free shipping offers and eligibility criteria.

Certain items may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We comply with all applicable shipping restrictions and reserve the right to cancel orders containing prohibited items.

Additionally, we do not ship to P.O. boxes or military addresses at this time. Please provide a valid residential or commercial address for delivery when placing your order.

We may periodically update our shipping policy to reflect changes in shipping methods, rates, or procedures. Any updates or revisions to our shipping policy will be promptly communicated on our website and may require your review and acceptance before proceeding with future orders.

We offer a range of shipping options to accommodate your needs, including standard shipping, priority shipping, and express shipping. The available shipping methods may vary depending on your location and the items in your order.

Our primary shipping couriers are USPS and UPS. We select the most suitable courier for your order based on factors such as destination, package size, and delivery speed.

Once your order has been shipped, you can track its progress using the tracking number provided in your shipping confirmation email or by logging in to your account on our website.

If you encounter any issues with tracking your order or have questions about its delivery status, please contact our customer support team for assistance.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Soma does not store bank login credentials. All verification and transfers are handled through encrypted, PCI-compliant systems maintained by our payment partners.

We accept major credit cards directly on our website through a secure, encrypted checkout experience. Credit card payments are processed by third-party, PCI-compliant payment processors that meet industry standards for data protection and transaction security.

Payment availability may vary based on several factors, including account type, order history, order size, product category, or temporary processing considerations. In some cases, certain payment methods may not be available at checkout, or additional verification may be required prior to order fulfillment.

For security and compliance purposes, we do not store full credit card numbers on our servers. All payment information is handled directly by our authorized payment partners in accordance with applicable financial and data protection regulations.

For provider and wholesale accounts, processing fees are applied based on the payment method selected at checkout or invoicing:

Returned or rejected ACH payments: If an ACH or eCheck payment is rejected by the bank for any reason (including insufficient funds or authorization issues), an additional $30 administrative fee may be assessed to cover bank and processing costs.

Credit card payments: A 3% processing fee is applied to cover third-party card processing costs.

ACH / eCheck payments: A 1% processing fee is applied.

All payments are subject to verification and approval. Soma reserves the right to adjust available payment methods, request alternative payment arrangements, or place an account on temporary hold if payment issues occur. Repeated rejected or returned payments may result in restricted payment options or require payment via alternative approved methods.

Submitting payment does not guarantee order acceptance or fulfillment. All orders remain subject to internal compliance review prior to release.

ACH payment access and Net Terms eligibility are available only to approved provider accounts that have submitted and completed the required eSignature Customer Terms and Payment Authorization documentation.

Once the required agreements are fully executed and reviewed, eligible provider accounts may be approved for:

• ACH / eCheck payments
• Net Terms, subject to internal review and ongoing account standing

Approval is not automatic and may depend on factors such as account history, order volume, payment performance, and compliance verification.

Upon successful payment, you will receive a confirmation email or order receipt confirming the details of your transaction. Additionally, you can log in to your account to view your order history and payment status.

At this time, we do not offer installment payment options. However, we continuously review our payment methods to best meet the needs of our customers and may consider introducing installment payment options in the future.

If you are an authorized account with Net Terms you are subject to payments due within the allotted time period i.e. Net 7, Net 15, Net 30.

We regret to inform you that we do not accept health insurance or CareCredit as payment methods at this time. If you have questions regarding payment options for healthcare-related services, we recommend speaking with your healthcare provider or insurance company for assistance.